Privacy policy

Marudhar Handloom

Welcome to Marudhar Handloom. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website: www.marudharhandloom.com

By using our website, you agree to the practices described in this Privacy Policy.

. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways)
  • Order and purchase history

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Date and time of access
  • Cookies and browsing behavior

. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional offers, updates, or newsletters (only if you opt in)
  • Comply with legal obligations

. Payment Security

All online payments are processed through secure Razorpay payment gateways.

Marudhar Handloom does not store your complete debit/credit card details on our servers.

We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

. Cookies Policy

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Provide a better shopping experience

You can disable cookies through your browser settings, though some website features may not function properly.

. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share your information with trusted third parties such as:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technology service providers
  • Government or legal authorities when required by law

These third parties are obligated to keep your information secure and confidential.

. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Maintain business and tax records
  • Resolve disputes
  • Comply with legal obligations

. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your information (subject to legal requirements)
  • Opt out of promotional communications

To make such requests, please contact us using the details below.

. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

We encourage users to read the privacy policies of third-party websites before sharing personal information.

. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Marudhar Handloom