Refund policy

 Marudhar Handloom

At Marudhar Handloom, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Returns

  • Returns are accepted within 15 days of delivery.

  • Items must be unused, unwashed, undamaged, and in original packaging with all tags attached.

  • Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or made-to-order products

  • Sale or clearance items

  • Used or washed products

  • Products damaged after delivery

  • Items returned without original tags or packaging

Return Process

To request a return, please contact us with your order details.

Customer Care:

Phone: +91 97839 76091
Email: info@marudharhandloom.com

Please include:

  • Order Number

  • Product photos (if damaged or incorrect)

  • Reason for return

Our team will review your request and provide return instructions.

Refunds

  • Refunds are processed after the returned product is received and inspected.

  • Approved refunds are issued to the original payment method.

  • Refund processing may take 5–7 business days.

  • Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

Exchanges may be offered depending on product availability for:

  • Damaged items

  • Incorrect products

  • Size issues

Damaged or Wrong Products

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos/videos of the package and product.

Contact Information

Marudhar Handloom
Website: https://www.marudharhandloom.com
Email: info@marudharhandloom.com
Phone: +91 97839 76091

By purchasing from our website, you agree to this Refund & Return Policy.