Shipping policy

Marudhar Handloom

 

Thank you for shopping with Marudhar Handloom. We are committed to delivering your orders safely and on time.

This Shipping Policy explains our shipping process, delivery timelines, charges, and related information for purchases made through our website: https://www.marudharhandloom.com/.

. Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festivals, sales, or high-demand periods, processing times may be slightly extended.

. Shipping Coverage

We currently ship across India.

For international shipping inquiries, customers may contact us directly before placing an order.

. Estimated Delivery Time

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Natural disruptions or unforeseen events

. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.
  • Free shipping may be offered on selected orders, promotions, or minimum purchase values.
  • Additional charges may apply for expedited or special delivery requests.

. Order Tracking

Once your order is shipped, tracking details will be shared via:

  • Email
  • SMS
  • WhatsApp (if applicable)

Customers can use the tracking number provided to monitor shipment status.

. Delayed or Failed Deliveries

Marudhar Handloom is not responsible for delivery delays caused by:

  • Incorrect shipping addresses provided by customers
  • Failed delivery attempts
  • Customer unavailability
  • Courier service disruptions
  • Events beyond our control

If a package is returned to us due to failed delivery attempts or incorrect information, additional shipping charges may apply for re-dispatch.

. Damaged Packages

If your package appears damaged during delivery:

  • Please refuse the package if visibly tampered with.
  • Record photos/videos before opening whenever possible.
  • Contact us within 48 hours of delivery.

We will review the issue and provide assistance accordingly.

. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Marudhar Handloom will not be responsible for orders shipped to incorrect addresses provided by customers.

Please contact us immediately if you notice an address error after placing your order.

. International Shipping (If Applicable)

For international orders:

  • Delivery timelines vary by destination country.
  • Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
  • Delays caused by customs clearance are beyond our control.

. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Marudhar Handloom